Refund Policy

ForgetME has a genuinely usable free plan, so you can evaluate the app before paying. We encourage you to use it to make sure Pro is right for you before subscribing.

All ForgetME Pro purchases are processed by Paddle, our reseller and merchant of record. Refunds are issued by Paddle to your original payment method, and purchases are also covered by Paddle’s Buyer Terms.

If you are not satisfied with your first purchase of a ForgetME Pro subscription (monthly or yearly), you can request a full refund within 14 days of the purchase date — no questions asked.

Subscription renewals are eligible for a refund if you request one within 14 days of the renewal charge and have not made substantial use of Pro features during the new billing period. To avoid unwanted renewals, you can cancel any time before your renewal date and keep access until the period ends.

• Message us on Instagram at @forgetme.app, including your Paddle order number (it is in your receipt email); or
• reply to your Paddle receipt email, which reaches Paddle’s buyer support directly.

Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.

We reserve the right to decline refund requests that show a pattern of abuse, such as repeatedly purchasing and refunding to obtain free Pro access. Nothing in this policy limits your statutory rights as a consumer in your country of residence.

Billing questions: message us on Instagram at @forgetme.app